General:
Refunds are only granted when a product is returned to us after prior approval. The refund amount will be determined based on the condition of the item upon its return, including the extent of use or any damage. Please note that items showing significant wear or heavy use are not eligible for return or refund under any circumstances.
Navigation:
To be eligible for a refund, the navigation device must be returned in unused condition. This includes keeping the original protective film on the display, performing a full factory reset, and ensuring the device shows no visible signs of installation or use.